Terms & Conditions
Use
Products and Services are for research or manufacturing use only and should not be used for human therapeutics or diagnostic applications. Under the US FDA, products are available only for research uses. The Code of Regulations, Title 21, Sections 312.9 and 809.10 explicitly state that such research products are for investigational use in laboratory research animals or in vitro research. These product are intended for research or manufacturing use only.
Payment Terms
Payment is due upon receipt of goods or initiation of custom services. Terms are net 30 days. A 2% monthly late charge on account balances over 30 days past due from the date of shipment or completion of services will be added to invoices. All checks returned for insufficient funds are subject to a $25.00 fee. All prices are F.O.B. Sunnyvale.
Prices
Published prices are subject to change without notice.
Returns
No returns are accepted without prior written approval. Please call customer service before returning any products for refund, credit or replacement. Custom products meeting customer specifications are not returnable.
Warranty
Antibody Solutions products are warranted to meet catalog specifications. Products not meeting such specification and returned within 10 days of shipment will, at Antibody Solutions discretion, be replaced with material of like kind or refunded at the purchase price. Directions given on the product specification sheet or label are an integral part of the warranty conditions and must be strictly followed. Replacement or refund will not be made for materials rendered defective due to improper storage, alteration, or storage beyond normal shelf life.
Limitations of Liability
Because the suitability of an antibody product or service for a particular application is dependent on many factors over which Antibody Solutions has no control, Antibody Solutions makes no warranty, expressed or implied, of fitness for any particular purpose or merchantability. The entire risk as to the performance of any product, service, or information provided by Antibody Solutions is assumed by the buyer. In no event shall Antibody Solutions be responsible for lost profits or indirect, special or consequential damages, including but not limited to personal injuries resulting from the use or misuse of the products, services, or information.